Susan Fussell, PhD, Associate Professor, Cornell University
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Publications

Journal Articles
Conference Proceedings
Lightly Reviewed Conference Papers, Demos and Works in Progress
Edited Books
Book Chapters
Recent Conference Talks, Posters and Demos (unpublished)

Recent Journal Articles

Nguyen, D. T. & Fussell, S. R. (2014). Lexical cues of interaction involvement in dyadic instant messaging conversations. Discourse Processes, 51, 468-493. DOI: 10.1080/0163853X.2014.912544 Request a reprint

Nguyen, D. T. & Fussell, S. R. (in press). Effects of conversational involvement cues on understanding and emotions in Instant Messaging conversations. Journal of Language and Social Psychology. Request a reprint

Nguyen, D. T. & Fussell, S. R. (2015) Retrospective analysis of cognitive and affective responses in intercultural and intracultural conversations. Discourse Processes, 52, 3, 226-253. DOI: 10.1080/0163853X.2014.949121. Request a reprint

Gergle, D., Kraut, R. E. & Fussell, S. R. (2013). Using visual information for grounding and awareness in collaborative tasks. Human Computer Interaction, 28, 1-39.

Kiesler, S., Powers, A., Fussell, S. R. & Torrey, C. (2008). Anthropomorphic interactions with a software agent and a robot. Social Cognition, 28, 169-181. Download Preprint (PDF)

Ou, J., Oh, L. M., Fussell, S. R., Blum, T. & Yang, J. (2008). Predicting visual focus of attention from intention in remote collaborative tasks. IEEE Transactions on Multimedia. Download Preprint (PDF)

Ren, Y., Kiesler, S. & Fussell, S. R. (2008). Multiple group coordination in complex and dynamic task environments: Interruptions, coping mechanisms, and technology recommendations. Journal of Management Information Systems, 25, 107-133. Download Preprint (PDF)

Stewart, C. O., Setlock, L. D., & Fussell, S. R. (2007). Conversational argumentation in decision-making: Differences across cultures and communication media. Discourse Processes, 44, 113-139. Download Preprint (PDF)

Xiao, Y., Kiesler, S., Mackenzie, C. F., Kobayashi, M., Plasters, C., Jacob Seagull, F. J., & Fussell, S. R. (2007). Negotiation and conflict in large scale collaboration: A preliminary field study. Cognition, Technology and Work, 9, 171-176.

Fussell, S. R., & Kraut, R. E. Visual copresence and conversational coordination [Commentary on Pickering & Garrod]. (2004). Behavior and Brain Sciences.

Fussell, S. R., Setlock, L. D., Yang, J., Ou, J., Mauer, E. M., & Kramer, A. (2004). Gestures over video streams to support remote collaboration on physical tasks. Human-Computer Interaction, 19, 273-309. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2004). Language efficiency and visual technology: Minimizing collaborative effort with visual information. Journal of Language and Social Psychology, 23, 491-517. Download Preprint (PDF)

Kraut, R. E., Fussell, S. R., & Siegel, J. (2003). Visual information as a conversational resource in collaborative physical tasks. Human-Computer Interaction, 18, 13-49. Download Preprint (PDF)


Conference Proceedings

Goyal, N. & Fussell, S. R. (in press). Effects of sensemaking translucence on distributed collaborative analysis. Proceedings of CSCW 2016. NY: ACM Press.

Gao, G., Yamashita, N., Hautasaari, A. & Fussell, S. R. (2015). Improving multilingual collaboration by displaying how non-native speakers use automated transcripts and bilingual dictionaries. Proceedings of CHI 2015 (pp. 3463-3472). NY: ACM Press. Download Preprint (PDF)

Gao, G., Xu, B., Hau, D., Yao, Z., Cosley, D., & Fussell, S. R. (2015). Two is better than one: Improving multilingual collaboration by showing two machine translation outputs. Proceedings of CSCW 2015 (pp. 852-863). NY: ACM Press. Download Preprint (PDF)

Nguyen, D. T. & Fussell, S. R. (2014). Verbal cues of involvement in dyadic same-culture and cross-culture Instant Messaging conversations. Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries: Culture, Distance & Technology (CABS 2014), (pp. 41-50). NY: ACM Press. Download Preprint (PDF)

Bi, N., Fussell, S. R., & Birnholtz, J. (2014). To be like you to be liked by you: Cultural effects on adjusting awareness information gathering behavior. Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries: Culture, Distance & Technology (CABS 2014), (pp. 31-40). NY: ACM Press. Download Preprint (PDF)

Xu, B., Gao, G., Fussell, S. R. & Cosley, D. (2014). Helping people use machine translation by showing two versions. Proceedings of CHI 2014 (pp. 3743-3746) NY: ACM Press. Download Preprint (PDF)

Gao, G., Yamashita, N., Hautasaari, A., Echenique, A. & Fussell, S. R. (2014). Effects of public vs. private automated transcripts on multiparty communication between native and non-native English speakers. Proceedings of CHI 2014 (pp. 843-852). NY: ACM Press. Download Preprint (PDF)

Goyal, N., Leshed, G., Cosley, D. & Fussell, S. R. (2014) Effects of implicit sharing in collaborative analysis. Proceedings of CHI 2014 (pp. 129-138). NY: ACM Press. Download Preprint (PDF)

Bi, N., Birnholtz, J., & Fussell, S. R. (2014). Intercultural awareness: Cultural and relational effects on gathering awareness information iConference 2014 Proceedings (pp. 426 - 443). iSchools Press. Download Preprint (PDF)

Gao, G., Xu, B., Cosley, D., & Fussell, S. R. (2014). How beliefs about the presence of machine translation impact multilingual collaborations. Proceedings of CSCW 2014 (pp. 1549-1560). NY: ACM Press. Download Preprint (PDF)

Gao, G., Wang, H-C., Cosley, D., & Fussell, S. R. (2014). Same translation but different experience: The effects of highlighting on machine-translated conversations. Proceedings of CHI 2013 (pp. 449-458). NY: ACM Press. Download Preprint (PDF)

Goyal, N., Leshed, G., & Fussell, S. R. (2014). Effects of visualization and note-taking on sensemaking and analysis. Proceedings of CHI 2013 (pp. 2721-2724). NY: ACM Press. Download Preprint

Torrey, C., Fussell, S. R. & Kiesler, S. (2014). How a robot should give advice. Proceedings of HRI 2013 (pp. 275-282). Piscataway, NJ: IEEE Press. Download Preprint (PDF).

Yuan, C. W., Setlock, L. D., Cosley, D., & Fussell, S. R. (2013). Understanding informal communication in multilingual contexts. Proceedings of CSCW 2013 (pp. 909-921). NY: ACM Press. Download preprint (PDF)

Wang, H.-C., Cosley, D., & Fussell, S. R. (2013). Machine translation vs. common language: Effects on idea exchange in cross-lingual groups. Proceedings of CSCW 2013 (pp. 935-944). NY: ACM Press. Download preprint (PDF)

Nguyen, D. T. & Fussell, S. R. (2013). Effects of message content on cognitive and affective processes in cross-culture and same-culture instant messaging conversations. Proceedings of CSCW 2013 (pp. 19-31). NY: ACM Press. Download preprint (PDF)

Birnholtz, J., Bi, N., & Fussell, S. R. (2012). Do you see that I see? Effects of perceived visibility on awareness checking behavior. Proceedings of CHI 2012 (pp. 1765-1774). Download preprint (PDF)

Nguyen, T. D., & Fussell, S. R. (2012). How did you feel during our conversation? Retrospective analysis of intercultural and same-culture Instant Messaging conversations. Proceedings of CSCW 2012 (pp. 117-126). NY: ACM Press. Download preprint (PDF)

Setlock, L. D. & Fussell, S. R. (2011). Culture or fluency? Unpacking interactions between culture and communication medium. Proceedings of CHI 2011 (pp. 1137-1140). NY: ACM Press. Download preprint (PDF)

Wang, H-C., Fussell, S. R., & Cosley, D. (2011). From diversity to creativity: Stimulating group brainstorming with cultural differences and conversationally-retrieved pictures. Proceedings of CSCW 2011 (pp. 265-274). NY: ACM Press. Download preprint (PDF)

Balakrishnan, A., Kiesler, S., Fussell, S. R., & Kittur, A. (2010). Pitfalls of information access with visualizations in remote collaborative analysis. CSCW 2010 (pp. 411-420). NY: ACM Press. Download preprint (PDF)

Mankoff, J., Fussell, S. R., Blaise, D., Dillahunt, T., Glaves, R., Johnson, M., Matthews, D., McGuire, R., Setlock, L. D., & Shick, A., (2010). StepGreen.org: Increasing energy saving behaviors via social networks. ICWSM-10. AAAI. Download preprint (PDF)

Scupelli, P., Fussell, S. R. & Kiesler, S. (2010). Architecture and information technology as factors in surgical suite information sharing and coordination. Proceedings of the 2010 ACM International Health Informatics Symposium (IHI 2010). (pp. 265-274) NY: ACM Press. Download preprint (PDF)

Nguyen, D. T. & Fussell, S. R. (2010). Retrospective analysis of cross-culture communication. Proceedings of the 3rd international Conference on intercultural Collaboration (ICIC '10), (pp. 211-214). NY: ACM Press. Download preprint (PDF)

Scupelli, P., Xiao, Y., Fussell, S. R. Kiesler, S., & Gross, M. D., (2010). Supporting coordination in surgical suites: Physical aspects of common information spaces. Proceedings of CHI 2010 (pp. 1777-1786). NY: ACM Press. Download preprint (PDF)

Setlock, L. S. & Fussell, S. R. (2010). What's it worth to you? The costs and affordances of CMC tools to Asian and American users. Proceedings of CSCW 2010 (pp. 341-349). NY: ACM Press. Download preprint (PDF)

Wang, H-C., Cosley, D., & Fussell, S. R. (2010). IdeaExpander: Supporting group brainstorming with conversationally triggered visual stimuli. Proceedings of CSCW 2010 (pp. 103-106). NY: ACM Press. Download preprint (PDF)

Wang, H.-C. & Fussell, S. R. (2010). Groups in groups: Conversational similarity in online multicultural multiparty brainstorming. Proceedings of CSCW 2010 (pp. 351-360). NY: ACM Press. Download preprint (PDF)

Diamant, E. I., Fussell, S. R. & Lo, F-L. (2009). Collaborating across cultural and technological boundaries: Team culture and information use in a map navigation task. Proceedings of the ACM International Workshop on Intercultural Collaboration (IWIC 2009) (pp. 175-184). NY: ACM Press. Download preprint (PDF)

Dillahunt, T., Mankoff, J., Paulos, E., Fussell, S. (2009). It's not all about green: Energy use in low-income communities. Proceedings of Ubicomp '09 (pp. 255-264. NY: ACM Press. Download preprint (PDF)

Quinones, P-A., Fussell, S. R., Soibelman, L. & Akinci, B. (2009). Bridging the gap: Discovering mental models in globally collaborative contexts. Proceedings of the ACM International Workshop on Intercultural Collaboration (IWIC 2009) (pp. 101-110). NY: ACM Press. Download Preprint (PDF)

Wang, H-C., Fussell, S. R. & Setlock, L. D. (2009). Cultural difference and adaptation of communication styles in computer-mediated group brainstorming. Proceedings of CHI 2009 (pp. 669-678). NY: ACM Press. Download preprint (PDF)

Avrahami, D., Fussell, S. R., & Hudson, S. E. (2008). IM Waiting: Timing and responsiveness in semi-synchronous communication. Proceedings of CSCW 2008 (pp. 285-294). NY: ACM Press. Download preprint (PDF)

Balakrishnan, A., Kiesler, S. & Fussell, S. R. (2008). Do visualizations improve synchronous remote collaboration? Proceedings of CHI 2008 (pp. 1227-1236). NY: ACM Press. Download preprint (PDF)

Diamant, E. I., Fussell, S. R. & Lo, F-L. (2008). "Where did we turn wrong?" Unpacking the effects of culture and technology on attributions of team performance. Proceedings of CSCW 2008 (pp. 383-391). NY: ACM Press. Download preprint (PDF)

Fussell, S. R., Kiesler, S., Setlock, L. D. & Yew, V. (2008). How people anthropomorphize robots. Proceedings of Human-Robot Interaction 2008 (pp. 145-152). NY: ACM Press. Download preprint (PDF)

Mankoff, J., Matthews, D., Fussell, S. R., & Johnson, M. (2007). Leveraging social networks to motivate individuals to reduce their ecological footprints. Proceedings of HICSS 2007. Download Preprint (PDF)

Powers, A., Kiesler, S., Fussell, S. R., & Torrey, C. (2007). Comparing a computer agent with a humanoid robot. Human-Robot Interaction 2007. (pp. 145-152). NY: ACM Press. Download Preprint (PDF)

Ren Y., Kiesler, S., Fussell, S. R., & Scupelli, P. (2007). Supporting large-scale collaboration in critical environments. Proceedings of HICSS 2007. Download Preprint (PDF)

Scupelli, P., Fussell, S. R. & Kiesler, S. (2007). Juggling work among multiple projects and partners. Proceedings of HICSS 2007. Download Preprint (PDF)

Setlock, L. D., Quinones, P. A., & Fussell, S. R. (2007). Does culture interact with media richness? The effects of audio vs. video conferencing on Chinese and American dyads. Proceedings of HICSS 2007. Download Preprint (PDF)

Torrey, C., Lee, M., Burke, M., Dey, A., Fussell, S. R., & Kiesler, S. (2007). Connected giving: Ordinary people coordinating disaster relief on the Internet. Proceedings of HICSS 2007. Download Preprint (PDF)

Torrey, C., Powers, A., Fussell, S. R., & Kiesler, S. (2007). Exploring adaptive dialogue based on a robot's awareness of human gaze and task progress. Proceedings of Human-Robot Interaction 2007 (pp. 247-254). NY: ACM Press. Download Preprint (PDF)

Wong, J., Oh, L. M., Ou, J., Yang, J. & Fussell, S. R. (2007). Conversational grounding in dialogues between an expert and multiple novices. Proceedings of CHI 2007 (pp. 261-270). NY: ACM Press. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2006). The impact of delayed visual feedback on collaborative performance. Proceedings of CHI 2006 (pp. 1303-1312). NY: ACM Press. Download Preprint (PDF)

Kayan, S., Fussell, S. R., & Setlock, L. D. (2006). Cultural differences in the use of instant messaging in Asia and North America. Proceedings of CSCW 2006 (pp. 525-528). NY: ACM Press. Download Preprint (PDF)

Kramer, A. D. I., Oh, L. M., & Fussell, S. R. (2006). Using linguistic features to measure presence in computer-mediated communication. CHI 2006 Notes (pp. 913-916). NY: ACM Press. Download Preprint (PDF)

Ou, J., Shi, Y., Wong, J., Fussell, S. R., & Yang, J. (2006). Combining audio and video to predict helpers' focus of attention in multiparty remote collaboration on physical tasks. Proceedings of ICMI 2006. (pp. 217-224). NY: ACM Press. Download Preprint (PDF)

Torrey, C., Powers, A., Marge, M., Fussell, S. R., & Kiesler, S. (2006). Effects of adaptive robot dialogue in information exchange and social relations. Proceedings of HRI 2006 (pp. 126-133). NY: ACM Press. Download Preprint (PDF)

Dabbish, L., Kraut, R. E., Fussell, S. R., & Kiesler, S. (2005). Understanding email use: Predicting action on a message. Proceedings of CHI 2005 (pp. 691-700). NY: ACM Press. Download Preprint (PDF)

Ou, J., Oh, K., Yang, J., & Fussell, S. R. (2005). Effects of task properties, partner actions, and message content on eye gaze patterns in a collaborative physical task. Proceedings of CHI 2005 (pp. 231-140). NY: ACM Press. Download Preprint (PDF)

Ou, J., Oh, L. M., Fussell, S. R., Blum, T. & Yang, J. (2005). Analyzing and predicting focus of attention in remote collaborative tasks. ICMI 2005 (pp. 116-123). Download Preprint (PDF)

Fussell, S. R., Kiesler, S., Setlock, L. D., Scupelli, P., & Weisband, S. (2004). Effects of Instant Messaging on the management of multiple projects. CHI 2004 (pp. 191-198). NY: ACM Press. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2004). Action as language in a shared visual space. Proceedings of CSCW 2004 (pp. 487-496). NY: ACM Press. Download Preprint (PDF)

Gergle, D., McMillan, D. R., Kraut, R. E., & Fussell, S. R. (2004). Persistence matters: Making the most of chat in tightly-coupled work. CHI 2004 (pp. 431-438). NY: ACM Press. Download Preprint (PDF)

Setlock, L. D., Fussell, S. R., & Neuwirth, C. (2004). Taking it out of context: Collaborating within and across cultures in face-to-face settings and via instant messaging. Proceedings of CSCW 2004 (pp. 604-613). NY: ACM Press. Download Preprint (PDF)

Tomasic, A., Cohen, W., Fussell, S., Zimmerman, J., Kobayashi, M., Minkov, E., Halstead, N., Mosur, R., & Hum, J. (2004). Learning to navigate web forms. Workshop on Information on the Web (IIWEB-2004) (pp. 27-32). Toronto, Canada.

Fussell, S. R., Setlock, L. D., & Kraut, R. E. (2003). Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks. Proceedings of CHI 2003 (pp. 513-520). NY: ACM Press. Download Preprint (PDF)

Ou, J., Fussell, S. R., Chen, X., & Yang, J. (2003). Gestural communication over video stream: Supporting multimodal interaction for remote collaborative physical tasks. ICMI 2003. Download Preprint (PDF)

Fussell, S. R., Grenville, D., Kiesler, S., Forlizzi, J., & Wichansky, A. (2002). Accessing multi-modal information on cell phones while sitting and driving. Proceedings of the Human Factors and Ergonomics Society. Download Preprint (PDF)

Kraut, R. E., Gergle, D., & Fussell, S. R. (2002). The use of visual information in shared visual spaces: Informing the development of virtual co-presence. Proceedings of CSCW 2002. NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Kraut, R. E., & Siegel, J. (2000). Coordination of communication: Effects of shared visual context on collaborative work. Proceedings of CSCW 2000 (pp. 21-30). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Kraut, R. E., Lerch, F. J., Scherlis, W. L., McNally, M., & Cadiz, J. J. (1998) Coordination, overload and team performance: Effects of team communication strategies. Proceedings of CSCW 1998 (pp. 275-284). NY: ACM Press. Download Preprint (PDF)


Lightly Reviewed Conference Papers, Demos and Works in Progress

Ostermann, E. C., Sussman, D., Ma, L., & Fussell, S. R. (2015). CommunityConnect: An interactive display for educational residential settings. CSCW 2015 Companion, (pp. 175-178). NY: ACM Press. Download Preprint (PDF)

Wang, X., & Fussell, S. R. (2014). Mobile designs to support user experiences of energy conservation in hotels. MobileHCI 2014 (pp. 555-560). NY: ACM Press. Download Preprint (PDF)

Yuan, C-Y., Setlock, L. D. & Fussell, S. R. (2014). International students’ use of Facebook versus a home country site. CHI 2014 Extended Abstracts (pp. 2101-2106). Download Preprint (PDF)

Xu, B, Yuan, T C-W, Fussell, S. R., & Cosley, D. (2014). SoBot: Facilitating conversation using social media data and a social agent. [Demonstration]. CSCW'14 Companion (pp. 41-44). Download Preprint (PDF)

Goyal, N., Leshed, G., & Fussell, S. R. (2013). Leveraging partners’ insights for collaborative sensemaking. Demonstration at CSCW 2013. Download Preprint (PDF)

Wang, H.-C., Fussell, S. R., & Cosley, D. (2011). Using language-retrieved pictures to support multi-lingual brainstorming. Demo presented at the annual conference on Computer-Supported Cooperative Work (CSCW 2011), Hangzhou, China. Download Preprint (PDF)

Wang, H.-C., Cosley, D. & Fussell, S. R. (2010). Using language-retrieved pictures to support intercultural group brainstorming. Proceedings of GROUP 2010 (pp. 351-352). NY: ACM Press. Download Preprint (PDF)

Wang, H.-C., Cosley, D. & Fussell, S. R. (2010). IdeaExpander: Agent-augmented online brainstorming. Demo at CSCW 2010. Download Preprint (PDF)

Diamant, E. I., Lim, B., Echenique, A., Leshed, G. & Fussell, S. R. (2009). Supporting intercultural collaboration through dynamic feedback systems: Preliminary evidence from a creative design task. CHI '09 Extended Abstracts on Human Factors in Computing Systems (pp. 3997-4002). NY: ACM Press. Download Preprint (PDF)

Setlock, L. D., Fussell, S. R., Ji, E., & Culver, M. (2009). Sorry to interrupt: Asian media preferences in cross-cultural collaborations. Proceedings of the 2009 International Workshop on Intercultural Collaboration (pp. 309-312). NY: ACM Press. Download Preprint (PDF)

Wang, H.-C. & Fussell, S. R. (2009). Cultural adaptation of conversational style in intercultural computer-mediated group brainstorming. Proceedings of the 2009 International Workshop on Intercultural Collaboration (pp. 317-320). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R. & Tang, J. C. (2008). International factors in the CSCW 2008 submission and review process. CSCW 2008 Interactive Posters. Download Preprint (PDF)

Davidoff, S., Bloomberg, C., Li, I. A. R., Mankoff, J., & Fussell, S. R. (2005). The book as user interface: Lowering the entry cost to email for elders. CHI 2005 Late Breaking Results (pp. 1331-1334). NY: ACM Press. Download Preprint (PDF)

Kobayashi, M., Fussell, S. R., Xiao, Y., & Seagull, F. J. (2005). Modeling of work coordination and work-arounds in a shock trauma medical context. CHI 2005 Late Breaking Results (pp. 1561-1564). NY: ACM Press. Download Preprint (PDF)

Scupelli, P., Kiesler, S., Fussell, S. R., & Chen, C. (2005). Project View IM: A tool for juggling multiple projects and teams. CHI 2005 Late Breaking Results (pp. 1773-1776). NY: ACM Press. Download Preprint (PDF)

Kramer, A. D. I., Fussell, S. R., and Setlock, L. D. (2004). Text analysis as a tool for analyzing conversation in online support groups. CHI 2004 Late Breaking Results (pp. 1485-1488). NY: ACM Press. Download Preprint (PDF)

Ou, J., Chen, X., Fussell, S. R., & Yang, J. (2003). DOVE: Drawing over Video Environment. Multimedia 2003 Demonstrations. Download Preprint (PDF)

Fussell, S. R., Setlock, L. D., Parker, E. M., & Yang, J. (2003). Assessing the value of a cursor pointing device for remote collaboration on physical tasks. CHI 03 Extended Abstracts (pp. 788-789). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Setlock, L. D., & Parker, E. M. (2003). Where do helpers look? Gaze targets during collaborative physical tasks. CHI 03 Extended Abstracts (pp. 768-769). NY: ACM Press. Download Preprint (PDF)

Cadiz, J. J., Fussell, S. R., Kraut, R. E., Lerch, F. J., & Scherlis, W. (1998). The Awareness Monitor: A coordination tool for asynchronous , distributed work teams. [Demonstration]. CHI 1998 Demonstrations.


Edited Books

Fussell, S. R., Setlock, L. D. & Nguyen, D. T. (in preparation). Bridging the Gap: Computer Mediated Communication across Cultural Boundaries. Monograph to appear in J. M. Carroll, Ed., Synthesis Lectures on Human-Centered Informatics. San Rafael, CA: Morgan & Claypool.

Ishida, T., Fussell, S. R. & Vossen, P. T. J. M. (2007). Intercultural Collaboration: First International Workshop (IWIC 2007). Springer Lecture Notes in Computer Science. Berlin: Springer-Verlag. See it on Amazon.

Fussell, S. R., Ed. (2002). The verbal communication of emotion: Interdisciplinary perspectives. Mahwah, NJ: Lawrence Erlbaum Associates.

Fussell, S. R., & Kreuz, R. J., Eds. (1998). Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Lawrence Erlbaum Associates.


Book Chapters

Fussell, S. R. & Setlock, L. D. (2014). Computer-mediated communication. In T. Holtgraves (Ed.), Handbook of Language and Social Psychology (pp. 471-490). Oxford, UK: Oxford University Press. Request a reprint

Fussell, S. R. & Setlock, L. D. (2011). Multicultural teams. In W. B. Bainbridge, Ed. Leadership in Science and Technology: A Reference Handbook. Thousand Oaks, CA: Sage.

Torrey, C. T., Fussell, S. R., & Kiesler, S. (2009). What robots could teach us about perspective-taking. In E. Morsella (Ed.), Expressing oneself/Expressing one's self: A festschrift in honor of Robert M. Krauss (pp. 91-104). Taylor and Francis. Download preprint (PDF)

Fussell, S. R. (2010). Computer-mediated communication. In John M. Levine & Michael A. Hogg (Eds.), Encyclopedia of Group Processes and Intergroup Relations. Thousand Oaks, CA: Sage.

Fussell, S. R., Zhang, Q. & Setlock, L. D. (2008). Culture and computer-mediated communication. In K. St. Amant & S. Kelsey (Eds.), Handbook of Computer-Mediated Communication (pp. 901-916). Bedford/St. Martins.

Fussell, S. R., Zhang, Q., Conrad, F., Schober, M. & Setlock, L. D. (2007). Culture, computer-mediated communication, and survey interviewing. In F. G. Conrad & M. F. Schober (Eds.), Envisioning the Survey Interview of the Future. NY: John Wiley & Sons.

Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S. & Kiesler, S. (2007). Approaches to authority in online disaster relief communities after Hurricane Katrina. In S. Weisband (Ed.), Leadership at a Distance: Research in Technologically Supported Work. Mahwah, NJ: Lawrence Erlbaum.

Fussell, S. R., Kraut, R. E., Gergle, D., & Setlock, L. D. (2005). Visual cues as evidence of others’ minds in collaborative physical tasks. In B. Malle and S. Hodges (Eds.), Other Minds (pp. 91-105). NY: Guilford Press.

Fussell, S. R. (2004). Social psychology and human-computer interaction. Berkshire Encyclopedia of Human Computer Interaction, Volume 2 (pp. 639-647). Great Barrington, MA: Berkshire Publishing Group.

Fussell, S. R. (2002). The verbal communication of emotion: Interdisciplinary perspectives: Introduction and overview. In S. R. Fussell, (Ed.) The verbal communication of emotion: Interdisciplinary perspectives. Mahwah, NJ: Lawrence Erlbaum Associates. Download Preprint (PDF)

Kraut, R. E., Fussell, S. R., Brennan, S. E., & Siegel, J. (2002). Understanding effects of proximity on collaboration: Implications for technologies to support remote collaborative work. In P. Hinds & S. Kiesler (Eds.) Distributed work (pp. 137-162). Cambridge, MA: MIT Press.

Fussell, S. R., & Kreuz, R. J. (1998). Social and cognitive approaches to interpersonal communication: Introduction and overview. In S. R. Fussell and R. J. Kreuz, (Eds.), Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Erlbaum. Download Preprint (PDF)

Fussell, S. R., & Moss, M. M. (1998). Figurative language in descriptions of emotional states. In S. R. Fussell and R. J. Kreuz (Eds.), Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Erlbaum. Download Preprint (PDF)

Krauss, R. M., & Fussell, S. R. (1996). Social psychological approaches to the study of communication. In E. T. Higgins & A. Kruglanski (Eds.), Social psychology: Handbook of basic principles. New York: Guilford Press. Download Preprint (PDF)

Krauss, R. M., Fussell, S. R. & Chen, Y. (1995). Coordination of perspective in dialogue: Intrapersonal and interpersonal processes. In I. Markova & K. Foppa (Eds.), Mutualities in dialogue. New York: Springer-Verlag.

Krauss, R. M., & Fussell, S. R. (1992). Implementing architectural designs: On the carpentry of intersubjectivity. In A. Heen Wold (Ed.), The dialogical alternative: Towards a theory of language and mind. Oslo: Scandinavian University Press.

Krauss, R. M., & Fussell, S. R. (1991). Constructing shared communicative environments. In L. B. Resnick, J. Levine, & S. D. Teasley (Eds.), Perspectives on socially shared cognition. Washington, DC: American Psychological Association.

Krauss, R. M., & Fussell, S. R. (1990). Mutual knowledge and communicative effectiveness. In J. Galegher, R. E. Kraut, & C. Egido (Eds.), Intellectual teamwork: Social and technological foundations of cooperative work. Hillsdale, NJ: Erlbaum.


Selected Presentations

Fussell, S. R. (2015, July 28-30). Social computing research to solve social problems: An overview of projects in the Intercultural Communication Lab at Cornell. July 28: National Chengchi University (NCCU), Taipei, Taiwan. July 29: College of Hakka Studies, National Chiao Tung University (NCTU), Hsinchu, Taiwan. July 30: Department of Computer Science, National Tsing Hua University (NTHU), Hsinchu, Taiwan.

Fussell, S. R. (2014, October). Understanding and supporting communication across language boundaries. School of Information Studies, University of Syracuse, October 8, 2014.

Fussell, S. R. (2013, January). Understanding and supporting communication across language boundaries. Center for Work, Technology & Organization, Stanford University, January 14, 2013.

Fussell, S. R. (2010, June). Overview of two current social computing projects. IBM China Research Laboratory, Beijing, June 25, 2010.

Fussell, S. R. (2010, June). Overview of three current social computing projects. Microsoft Research Asia (MSRA), Beijing, June 24, 2010.

Fussell, S. R. (2010, June). Understanding and supporting intercultural computer-mediated communication. National Chengchi University (NCCU), Taiwan, June 18, 2010.

Fussell, S. R. (2010, June). Responding to social problems: The social computing approach. National Taiwan University (NTU), Taiwan, June 18, 2010.

Fussell, S. R. (2010, June). Understanding and supporting intercultural computer-mediated communication. National Chiao Tung University (NCTU), Taiwan, June 17, 2010.

Fussell, S. R. (2009, December). Current research on sustainability, intercultural communication, and collaborative problem solving. NTT, December 14, 2009.

Fussell, S. R. (2009, December). Understanding and supporting intercultural computer-mediated communication. Department of Informatics, University of Kyoto, December 11, 2009.

Fussell, S. R. (2008, June). Cultural differences in computer-mediated communication. Keynote Address, LonDial Conference, Kings College, London, UK, June 4, 2008.

Mankoff, J., Fussell, S. R., Matthews, D., & Johnson, M. (2007, November). StepGreen: Leveraging social networks to motivate voluntary change in energy use. ACEEE Conference on Behavior, Energy and Climate Change. Sacramento, CA, November 8, 2007.

Fussell, S. R. (2007, January). Designing tools to support remote collaboration on physical tasks. Department of Engineering, University of Tsukuba, Japan. January 22, 2007.

Selected Recent Conference Talks, Posters and Demos (unpublished)

Yuan, C. W., & Fussell, S. R. (2015, May). Social capital split: International students’ dual social network site use and its influences on social capital. To be presented at the Annual Meeting of the International Communication Association (ICA 2015). San Juan, Puerto Rico.

Yuan, C.-Y., Setlock, L. D., & Fussell, S. R. (2014, November). Context separated: International students’ use of Facebook vs. A home country site. Presented at NCA 2014.

Yuan, C-Y, Setlock, L. D. & Fussell, S. R. (2014). Wrestling with languages: Informal interaction and language negotiation in a non-English dominant environment. Presented at the Annual Meeting of the International Communication Association (ICA 2014). Seattle, WA, May 22-26 2014.

Liu, J. & Fussell, S. R. (2014). Cultural variation in the effects of background on video-mediated communication. Presented at the Annual Meeting of the International Communication Association (ICA 2014). Seattle, WA, May 22-26 2014.

Nguyen, D. T. & Fussell, S. R. (2013). The expression of involvement in instant messaging conversations. Presented at the Annual Meeting of the Society for Text and Discourse. Valencia, Spain, July 16-18, 2013.

Bi, N., Birnholtz, J. B. & Fussell, S. R. (2013). Cultural and relational effects on awareness information gathering behaviors. Presented at the Annual Meeting of the International Communication Association, London, UK, June 17-21, 2013.

Nguyen, D. T. & Fussell, S. R. (2013). The effects of cognitive and affective processes on message content in intercultural and intracultural Instant Messaging conversations. Presented at the Annual Meeting of the International Communication Association, London, UK, June 17-21, 2013.

Nguyen, D. T. & Fussell, S. R. (2012, November). The effects of cognitive and affective processes on message content in intercultural and intracultural interactions. Presented at the Annual Meeting of the National Communication Association, Orlando, FL, November 15-18, 2012.

Liu, J. & Fussell, S. R. (2012, November). Impact of cultural variation in visual perception on impression formation and behavioral intention. Presented at the Annual Meeting of the National Communication Association, Orlando, FL, November 15-18, 2012.

Nguyen, D. T. & Fussell, S. R. (2012). The effects of message content on communication processes in intercultural and intracultural interactions. Annual meeting of the Society for Text and Discourse. Montreal, Quebec, July 2012.

Nguyen, D. T. & Fussell, S. R. (2012). The effects of message content on conversational reactions in intercultural and intracultural interactions. Presented at ICA 2012.

Liu, J. & Fussell, S. R. (2011). Effects of cultural preferences for visual styles on perceptions of television commercials. Presented at the annual meeting of the National Communication Association (NCA), New Orleans, November 2011.

Nguyen, D. T. & Fussell, S. R. (2011). What went wrong in our conversation? A retrospective analysis of intercultural communication in Chinese and American dyads. Presented at the annual conference of the Internactional Communication Association (ICA). Boston, MA, May 2011.

Liu, J. & Fussell, S. R. (2011). Cultural variation in the cinematic aspects of Chinese and U. S. television commercials. Presented at the annual conference of the Internactional Communication Association (ICA). Boston, MA, May 2011.

Wang, H-C., Cosley, D. & Fussell, S. R. (2010). Effects of visual stimuli on idea generation and discourse coherence in conversational brainstorming. Annual meeting of the society for text and discourse. Chicago, IL, August 2010.

Nguyen, T. D & Fussell, S. R. (2010). Retrospective analysis of cross-culture communication. ICIC 2010.

 

 

 

 

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